In-state shipping is available now!
Rewards program 100 points equals to $1.00
The shipping cost consists of $15 base shipping fee plus $5 per item packaging fee. We reserve the right to exercise its discretion in updating or modifying these shipping charges in circumstances where the aforementioned rates are not reasonable.*Highly suggest you to check item's availability with us before placing order, also we'll give you shipping quote on special order (extremely expensive, high quantity, etc.).
We don't accept returns of alcoholic beverages if the product is not defective. If a product is shipped in error, we will provide free return shipping and a full replacement or refund (whichever you prefer). Simply notify us of the problem within 48 hours of receiving your order by email.
We will do our best to accommodate cancellation requests if the order has not yet been shipped. Cancellations may be subject to a re-stocking fee. If an order is already in transit or delivered it cannot be cancelled.
If you order from us you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years of age. An adult signature will be REQUIRED upon delivery. Title to all items you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in NYS.
All orders are processed within 48 hours & ship within 3 business days of when you place your order. A small percentage of items require a longer ship-out time. On rare occasions we may face an unforeseen delay in shipping your order and in that case, we will notify you by email. All Shipping Carrier transit times are only in effect after your order is shipped. Depending on your location, the shipment can take anywhere from 1-5 business days additional in transit. We cannot guarantee any shipments by a specific date, nor will be held responsible for any shipping instructions given on an order. We will do our best to accommodate the Customer in any way.
It is the Customer's responsibility to be present at the time of delivery for an adult signature. If no one is available to receive the package, additional attempts may be made according to carrier's policy. If subsequent attempts are unsuccessful, your order will be returned to us. The Customer will incur the cost of the return shipping.
We shall not be responsible for any product damage that occurs due to extreme temperatures during shipping. We strongly urges you to consider the effect of weather conditions prior to ordering products. Potential heat exposure during hot weather conditions and extreme cold during the winter months may damage products during shipping. We define these temperature readings or predicted temperatures of greater than 75 degrees or less than 45 degrees Fahrenheit. If you notify we that you would like your order to be put on hold until temperature conditions are more suitable for shipping, we will do so at no additional cost.